Why is it better to inform about your wishes in advance?
Every day, the hotel staff hears a variety of requests. Someone needs a high floor, someone wants a room away from the elevator, someone arrives with a child and asks for a cot, and someone hopes to check in immediately after the early train.
Most of these wishes are quite feasible. But there is an important point: the sooner the hotel finds out about them, the more opportunities there are to organize everything.
The hotel can't read minds
Sometimes guests are genuinely surprised.: "We thought that the rooms nearby were given automatically," or "Isn't it clear that we need a quiet room?"
In fact, the staff sees the booking, the dates of the stay and the composition of the guests. But it is not always possible to understand in advance which wishes are especially important for you.
Therefore, the easiest way to increase the chances of comfortable accommodation is to inform about your wishes in advance.
The rooms are next to each other
One of the most frequent requests is to accommodate guests in rooms nearby. This is especially true for families, friends, or colleagues who come together.
If the hotel knows about this in advance, the staff can take this into account when allocating rooms. If the request appears only at the front desk, there may be fewer options, especially on busy days.
Early check-in and late check-out
Early check-in and late check-out depend on the hotel's occupancy and room availability. If you realize that you will arrive early in the morning or want to stay after the standard check-out time, it is better to inform about it in advance.
In some cases, the hotel may offer the service of early check-in, late check-out or registration of an additional day, so that the room is guaranteed to be ready at the right time.
Baby cot, extra bed and other details
Some services require prior preparation. A baby cot, an extra bed, special requests for accommodation or room preparation — all this should be agreed upon before arrival.
This way the room will be ready for your arrival, and the check-in will be easier and faster.
Parking loves planning too
If you arrive by car, check the parking information in advance. This is especially important during holidays, weekends, and periods of high traffic in the city.
A couple of minutes of communication with the hotel before arrival can save much more time on the day of arrival.
Sometimes the wishes contradict each other.
It happens that guests simultaneously want a high floor, a room next to friends, a view of the city, silence, early check-in and parking closer to the entrance.
Employees always try to find the best possible option. But the sooner the hotel learns about the wishes, the more likely it is to find a solution.
We are really trying to help.
Most of the guests' wishes are not a problem for the hotel. On the contrary, the staff is always happy to make your stay more comfortable.
But for this, it is important to tell about your expectations in advance. Sometimes one short message before check-in helps to make a vacation or business trip much more convenient.
Result
If you have important requests for accommodation, it is better to inform them in advance: at the time of booking or before arrival at the hotel.
This way the team will have more time and opportunities to prepare for your arrival and offer the most comfortable accommodation option.
